Your contact lenses webshop
Set up your own contact lens webshop in your design within 5 minutes. Thanks to a very easy login, only your customers can order contact lens around the clock, either via web browser or web app. For efficient customer retention and increased sales, Elvi allows you to remind your customers by SMS or email at the right time to make a repeat purchase.
All product catalogues including delivery ranges deposited from the beginning
All product catalogues including delivery ranges deposited from the beginning
The European Data Protection Basic Regulation is complied with
Your own contact lens webshop in use by your customers
Watch the following video to see how Elvi works.
More revenue
Your customers can re-order the products you have defined independently and at any time with just one click. In this way you automatically increase your revenue.
Simple reordering
Increase customer loyalty by having Elvi suggest the right time for you to remind your customers by SMS or email when they should make a repeat purchase.
Strengthening your brand
Keep up with the times. With every installed web app you get a fixed place on your customers' mobile phones. Your brand and the trust in you will be strengthened.
Functionalities of Elvi
The following functionalities are part of our attractive packages, which you can subscribe to.
Webshop incl. web app
Your personal webshop is ready for use in your design within 5 minutes. You will also receive a web app that your customers can install on their mobile phones.
Exclusive access
You decide who gets access to your webshop. In your customer's account, you can store all the products they are allowed to order from you: contact lenses, care products or wetting drops. Simply send your customers a login link and they can access the shop via any browser.
Web app
Via Elvi, send your customer the link to install the web app via SMS. This runs on all devices, regardless of the operating system (Android, iOS, Windows Phone, etc.). With a click on the icon of the web app your customers get direct access to the web shop.
Easy order process
Your customer can reorder the last orders with 1 click. And all other products can be purchased in the desired quantity and package size.
Complete Contact Lenses Catalogue
So that your contact lens web shop is up and running within 5 minutes, we have already recorded all common contact lenses, care products and wetting drops in Elvi for you - including correct delivery ranges.
Retain your ordering and billing processes
In our packages you will be informed after each purchase via Elvi's web shop and you will be responsible for ordering and shipping the goods. With our Fulfiller Add-on you can transfer these processes directly to a filler connected to Elvi. More details below in the Fulfiller Add-on.
Customers manage their own data
Your customer can maintain his own delivery and billing address and communication preferences. If he changes his master data, you will be informed immediately via Elvi.
Efficient customer retention
With Elvi you get various functionalities to bind your customers to you in the long term - with a minimum of work. Concentrate on the personal relationships and let Elvi do the rest for you.
Complete reorder process
Elvi automatically records a reorder reminder for each order, which reminds the customer of the reorder at the right time. You can manually adjust each reminder to the customer's specific requirements. Whether your customers already use the web shop or not: with the post-purchase reminder you reach 100% of your customers.
Lens replacement reminder
A punctual exchange of contact lenses is important. That's why you and your customers can record an appropriate reminder.
Contact lens subscription
Start your own subscription under your brand. Define the subscription products, the start date and the delivery cycle. Your customer will receive his products regularly without any effort.
Control reminder
Set up a check reminder for your customers so that they are reminded at the right time of the next contact lens check in your shop.
Communication channels
With Elvi you can easily get in touch with your customers via new communication channels.
Settings
The customer and you can set or switch off the preferred communication channels.
Intelligent communication
You decide which communication your customer should receive. The standard communication is e-mail. Elvi checks which channels (SMS, e-mail) are possible for each individual customer and sends your message in the best possible channel for the customer. In this way your communication receives maximum attention.
SMS
Determine your own SMS sender (e.g. sample optician) and send personalized SMS to your customers with Elvi.
Email
In addition to communication by SMS, you can also contact your customers by email. Your brand is also in the foreground when communicating by email. The email design is already personalized with your color, logo and contact details right from the start without any further effort. Thanks to modern technologies, the emails are displayed correctly on all devices.
Own branding
Strengthen your brand presence by adapting the web shop to your design. Elvi is a white-label solution and never appears to your customers.
Own Logo
Elvi automatically places your logo in all important places and creates new points of contact with your brand.
Own colour
Define your main colour so that the webshop shines in your dress.
Standard Internet address and email sender
Without additional effort, Elvi provides you with a standard webshop address for your webshop and a standard sender for e-mails under a neutral domain.
Own Internet address and email sender
Elvi can also use your own Internet address or e-mail sender with an additional setup. We set up the desired webshop address (e.g. www.shop-musteroptiker.ch/shop) and the desired e-mail sender (e.g. [email protected]) for you.
Your own workspace
You and your team do not need any technical expertise to operate Elvi. Manage all data and processes in your own workspace.
No technical knowledge necessary
To set up and operate Elvi, you do not need any technical know-how. You don't have to worry about hosting your web shop, you don't need designers and you don't have to enter and maintain product data. Elvi does all this for you.
Manage all functionalities
Manage all functionalities from your own, clearly arranged workspace: Web shop design, web app, customers, orders, communication history, management of lens passports, customer loyalty campaigns and much more. Elvi guides you through all areas easily.
Detailed documentation
We have described all the functionalities of Elvi in detail for you and also explained them in various videos. You can find this extensive material on learn.elviapp.com.
Additional functionalities in our add-ons
The following functionalities are part of our attractive add-ons, which you can subscribe to independent of the selected package.
Fulfillment
Take advantage of the opportunity to purchase contact lenses and care products from all manufacturers conveniently via Elvi and have the orders sent directly to your customers. Fulfillers are partners affiliated with Elvi. They take the ordered goods from their own warehouse and send them in the optician's name to the desired delivery address. You will receive an invoice from Elvi at the end of the month for all products purchased.
Translated with www.DeepL.com/Translator (free version)
Transparent prices
Fulfillers order the goods from their own suppliers and deposit an "all-inclusive" price transparently in Elvi. This price includes storage, packaging and work. Postal shipping costs are charged separately.
Neutral packaging and delivery slip
The goods are always sent to the desired delivery address in neutral packaging. A neutral delivery note with your contact details and company address is enclosed with each parcel. On request, an invoice in the optician's name can also be enclosed with the parcel.
Relationship with the manufacturer
Until further notice, a monthly report of all products purchased will be sent to the respective manufacturers. Thus, purchases made through Elvi are attributed to the optician's revenue.
Invoice dispatch by Fulfiller
With this add-on, you can add your invoice directly to the parcel sent by the filler. This saves you the trouble of having to send invoices by post.
Neutral design
The bill has a neutral design. Of course you are visible as the sender of the invoice.
QR Invoice
Your customers receive a QR invoice in your name and with your payment details
Optician software
Thanks to modern interfaces, Elvi can be connected to any optician software. The connection allows you to synchronize all customer, address and order data with your optician software.
Connected Software
Win-Opto and eyewin already have an interface with Elvi. Your optician software communicates with Elvi without much integration effort.
Further connections via interfaces
Jede Software kann an Elvi angeschlossen werden. Ab Mitte 2020 folgt der Anschluss von Elvi an Amparex, iPRO auf Anfrage. Weitere Software wie z.B. EuroNet, Eye-Office, EyeSuite, P&P Software, Prisma, etc. kann jederzeit über Schnittstellen angeschlossen werden. Geben Sie uns einfach Bescheid.
Service
Record all results of the medical history and slit lamp digitally in Elvi. In addition, you can record the refraction for each of your customers, including historical data.
Anamnesis
Record your anamnesis digitally and access the data at any time. Our questionnaire was developed together with experienced optometrists.
Slit lamp
Here, too, you record all data digitally and enter the findings from the examination with the slit lamp into the form.
Refraction
You can record all data from the refraction in Elvi. The HSA can thus be converted directly into Elvi.
We will be happy to show you how Elvi works and how easy it is to install
Your benefits with Elvi
Simple installation
After only 5 minutes you will receive your own web shop with your own logo and colors, including web app.
Presence with the customer
Thanks to the web app you get a fixed place on your customer's mobile phone.
Closed environment
You decide who gets access to your webshop and is allowed to log in.
reach customers
Thanks to the reorder reminder you can also reach customers who have not installed your web app.
Expandable
Expand the webshop with new functionalities and become even more efficient in selling contact lenses.
Continuous development
New functionalities are constantly being added and existing ones are constantly being improved.
Over 30 opticians already trust Elvi
Regardless of size and location, with Elvi all opticians benefit
The personal relationship to me is very important to my customers. With Elvi, I am also expanding my customer contact to the new communication channels such as SMS, email and webshop.
Reto Cordioli
Owner Zürisee Optik in Meilen
I notice that the employees at Elvi are wholeheartedly behind this great software. They are innovative, fast and my suggestions are implemented.
Roger Haupt
Owner Haupt Optik in Rothenburg
At the beginning I was not sure if the automatic after-sale reminder via Elvi would bother my customers. On the contrary, many of my customers tell me that they are happy to be notified by me in time.
Martin Schüpfer
Owner Sträuli AG in Zug
As soon as I tell my customers about the new webshop, I notice how positively they are surprised. As a result, we are perceived as innovative and modern. That's exactly what I wanted to achieve with Elvi.
Andreas Dörig
Herzog Optik
The personal relationship to me is very important to my customers. With Elvi, I am also expanding my customer contact to the new communication channels such as SMS, email and webshop.
Reto Cordioli
Owner Zürisee Optik in Meilen
I notice that the employees at Elvi are wholeheartedly behind this great software. They are innovative, fast and my suggestions are implemented.
Roger Haupt
Owner Haupt Optik in Rothenburg
At the beginning I was not sure if the automatic after-sale reminder via Elvi would bother my customers. On the contrary, many of my customers tell me that they are happy to be notified by me in time.
Martin Schüpfer
Owner Sträuli AG in Zug
As soon as I tell my customers about the new webshop, I notice how positively they are surprised. As a result, we are perceived as innovative and modern. That's exactly what I wanted to achieve with Elvi.
Andreas Dörig
Herzog Optik
The personal relationship to me is very important to my customers. With Elvi, I am also expanding my customer contact to the new communication channels such as SMS, email and webshop.
Reto Cordioli
Owner Zürisee Optik in Meilen
I notice that the employees at Elvi are wholeheartedly behind this great software. They are innovative, fast and my suggestions are implemented.
Roger Haupt
Owner Haupt Optik in Rothenburg
At the beginning I was not sure if the automatic after-sale reminder via Elvi would bother my customers. On the contrary, many of my customers tell me that they are happy to be notified by me in time.
Martin Schüpfer
Owner Sträuli AG in Zug
As soon as I tell my customers about the new webshop, I notice how positively they are surprised. As a result, we are perceived as innovative and modern. That's exactly what I wanted to achieve with Elvi.
Andreas Dörig
Herzog Optik
Over 30 opticians have already chosen Elvi, for example
Our Packages
Test for 30 days free of charge and convince yourself without risk.
Silver
per month / without setup costs
Contact lens webshop
Web app
Own Branding
Automatic reorder reminder
Communication via SMS
Communication with standard e-mail
Contact lens check reminder
Your workspace for administration
Ready for use in 5 minutes
Gold
per month / without setup costs
All services of the Silver Package
Contact lens subscription
Individual e-mail sender
Individual webshop address
Digital Spectacle Pass (coming soon)
Individual reminders and campaigns (coming soon)
Add-ons
You can add these add-ons to any package for even more functionality.
Fulfillment
no setup costs
Optimize purchasing and shipping with Elvi's filler partners.
optician software
per month / setup costs depending on software
Connect your optician software to Elvi and synchronize customer, address and order data.
service
per month / no setup costs
Record the anamnesis, the results of the slit-lamp examination and the refraction in Elvi.
Additional Elvi Services
Start with Elvi - Personal training
Elvi is designed so that you can easily start it yourself. We provide you with extensive information material in the form of articles and videos free of charge at https://learn.elviapp.com. After your registration with Elvi you will receive step-by-step video instructions.
If you wish, you can book a training course for starting with Elvi. We offer this via video conference or personally in your shop.
If you wish, you can book a training course for starting with Elvi. We offer this via video conference or personally in your shop.
Video training
150.- €
No time limit
Personal training (Switzerland)
CHF 450.-
No time limit
Arrival and departure included.
Data import
By importing your customer database to Elvi you save a lot of time and effort. When importing the database, the master data of your customers such as address, mobile number and e-mail address are imported to Elvi. If possible, the latest contact lens data is also imported to Elvi. In addition, you then have the option of running an intro campaign for your web shop and web app with your customers.
150.00 €
Intro campaign
With the intro campaign you inform all your customers about your new contact lens webshop and show them the possibility to order from you online. After your customer database has been imported to Elvi, you determine which customer segment you want to inform about your new webshop.
We offer a standardised campaign with prepared e-mail and SMS information. If you wish, we can individualise the e-mail and SMS texts of the intro campaign for you.
We offer a standardised campaign with prepared e-mail and SMS information. If you wish, we can individualise the e-mail and SMS texts of the intro campaign for you.
Standard campaign
65.- €
Individual campaign
150.- €
The team behind Elvi
We are an interdisciplinary team from the fields of optics, technology, logistics and marketing. We bring the many years of experience in these areas to Elvi, so that you can benefit and make your contact lens business more profitable.
The Management Team
Simon Virlis
CEO, co-owner
Michael Schürpf
CTO, co-owner
Daniela Tobergte
Master optician
Impressions of the development team
We will be happy to show you how Elvi works and how easy it is to install
Demo video of Elvi
Take a moment to watch our demo video where we show you how Elvi works. Or book an appointment with us directly via video conference below so that we can show you Elvi in person.
Book your personal demo appointment
Do you have any questions and would you like to receive a more detailed presentation of Elvi free of charge? We would be happy to show you Elvi in a personal demo via video conference.
Our contact details
Please do not hesitate to contact us. We are happy to be there for you.
+41 43 550 76 66
Monday to Friday 9:00-17:30
Send us an email
Elvi App, Riedwiesenstrasse 23, CH-8305 Dietlikon
Monday to Friday 9:00-17:30
